The Human Operating Blueprint
A structured sprint to remove friction from how work actually gets done, so teams scale with clarity, not chaos.
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As companies grow, what once worked through instinct and proximity starts to strain.
Decisions slow. Ownership blurs.
The same people become bottlenecks. New hires take longer to contribute.Not because people aren’t capable but because the human operating systems haven’t evolved at the same pace as the business.
While this sprint diagnoses the full system, the Blueprint engagement focuses deep execution and behaviour embedding on the single most impactful priority for your team within a 90-day cycle.
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The Human Operating Blueprint is a facilitated sprint that helps leadership teams:
see how work is really experienced across roles
identify where friction, delay, or overload is occurring
agree what matters most to adapt now and what can wait
It turns invisible people problems into clear, prioritised operating decisions.
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The Blueprint is often used to address:
Slow or inconsistent decision-making
Over-reliance on founders or “go-to” individuals
Delegation that looks clear but fails in practice
Long time-to-productivity for new hires
Conflicting ways of working across teams
Growing tension between speed, quality, and wellbeing
This isn’t a comprehensive overhaul, it is a focused sprint that creates clarity and momentum on the priority problem slowing your organisation’s flow.
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I use my Human Systems Architecture Method to guide the sprint.
1. Discovery & Insight Gathering
Interviews, pattern-spotting, and the 5 Whys to understand where effort, energy, and attention are leaking.
2. Define the Real Problem
Clarifying what’s actually slowing the system not just the symptoms leadership feels.
3. Lived Experience Mapping
Bringing people together to map how work is experienced across roles, handoffs, and decision points revealing friction, red flags, and ownership gaps.
4. Solution Space & Prioritisation
Exploring practical improvements, then translating insight into a prioritised backlog focused on impact and feasibility.
5. Embed & Enable (customised)
Supporting leaders to turn decisions into habits, through communication, cadence, and clear ownership.
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Clear personas and lived experience maps
Shared understanding of where the system is breaking down
A prioritised backlog of human system improvements
Stronger alignment across leadership
Immediate clarity on where to focus next
No long reports. No HR theatre. Just clarity teams can act on.
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This is for:
Growing tech teams (often Series A–B stage, ~30–100 people)
Teams experiencing decision-making friction or ownership blur
Founders who want clarity, not more HR process.

